Paper Straws

Question: Are these paper straws made in the USA? Or sourced in the USA and made in China?

Answer: Our paper straws are manufactured in Manhattan, KS. They are manufactured in a FDA Food Safe Compliant facility. The straws have been independent lab tested and found to be FDA and EU Food Safe Compliant.

Question: What makes these paper straws so long lasting?

Answer: We use a patented biodegradable kraft paper that makes the straws water resistant and long lasting. The paper is both FDA and EU food grade tested and compliant for your safety. Straws are 100% biodegradable, compostable and recyclable.

Question: Do these paper drinking straws contain any corn, wheat, gluten or any other food source?

Answer: No. All straws are made of allergen-free materials.

Question: What are the straw diameters?

Answer: The cocktail paper straws are 0.25″ diameter. The Jumbo paper straws are 0.25″ diameter. The Giant smoothie paper straws are 0.31″ diameter. The 10″ long paper straws are 0.25″ diameter.

Question: Do these paper straws hold up in hot drinks?

Answer: Paper straws are not designed for use with warm or hot drinks. They are designed for cold drinks.

Question: Are these biodegradable paper straws?

Answer: Yes they are. Never again will you have to worry about your straw polluting the world. These paper straws meet the stringent disintegration demands of ASTM D 6868-11. They will break apart and disintegrate wherever they end up without polluting the world.

Question: Are these compostable paper straws?

Answer: Yes they are naturally compostable, meaning that you do not have to send them to an industrial composting facility to break them down like you to PLA plastic straws.

Question: Do you offer samples of your paper straws?

Answer: Please provide us your information via the contact us form for paper straw samples.

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Ordering Paper Straws

Question: How do I order paper straws?

Answer: You may order your water resistant paper drinking straws directly on our website. Click any link below to find each product order page:

Question: What credit cards to you accept for online payment?

Answer: We accept Visa, MasterCard and Discover credit and debit cards.

credit card payment for paper straws

Question: Is your Great Paper Straws website order secure?

Answer: Yes, your information is safe and secure with every order.

Question: My card is being declined. What should I do?

Answer: Please contact your credit card company. Tell them you are trying to place an order with Great Paper Straws and that your order is not successfully being processed. They will be able to help you with the issue.

Question: What paper straw quantities do you sell?

Answer: We sell individual cartons of 200 to 300 straws. We sell case packs that vary from 1,000 paper straws to 5,000. The choice is yours.

Question: Can I buy bulk paper straws?

Answer: Yes you can. Each product order page has case pack quantities for your order.

Question: Do you sell wrapped paper straws? Or unwrapped paper straws?

Answer: We sell both wrapped and unwrapped paper straws. We sell in quantities as low as 200 straws/carton and as many as 8,000 straws/case pack.

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Shipping

Question: How are paper straw orders shipped?

Answer: Product is shipped via USPS Ground. Customer pays for shipping on orders less than $25. Free shipping is provided to orders greater than $25.

Question: Where do you ship from?

Answer: We ship orders from our Manhattan, KS location.

Question: Where do you ship to?

Answer: We ship to all USA locations. If you are placing an order internationally, please contact us for shipping rates.

Question: When will you ship my product after I order?

Answer: We usually ship products out within 2 business days upon receipt of orders. Order processing ends everyday at 2:00 PM Central time. Orders placed after 2:00 PM will be processed the next business day. Great Paper Straws will not be held liable for shipping delays caused by weather conditions.

Order Tracking

Question: How do I track my paper straws order?

Answer: We will provide you tracking via email once your product has been shipped.

Question: What happens if my product is damaged during shipment?

Answer: Once product has been delivered to the carrier, Great Paper Straws is no longer responsible for any damage cased in transit. If damaged merchandise is received, please contact the carrier who shipped the product immediately to file a claim. Thankfully, no customer has every received damaged product to date.

Return Policy, Refund Policy

Question: What is your return policy?

Answer: Due to public health and safety concerns, we have a No Returns policy once the product has been shipped. Please contact us if you have an order issue.

Question: What is your product refund policy?

Answer: If you find that you have received a defective product, please call us at (785) 341-2123. A representative will work with you to have the defective product returned at no charge. Otherwise, there are no refunds. Please contact us if you have an order issue.

Question: What happens if my product is damaged during shipment?

Answer: Once product has been delivered to the carrier, Great Paper Straws is no longer responsible for any damage cased in transit. If damaged merchandise is received, please contact the carrier who shipped the product immediately to file a claim. Thankfully, no customer to date has every received damaged product.

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